Well I can't call animal control because then my SIL's neighbor will think SHE did and then I'm sure Lady would be worse off. My SIL has been helping the neighbor try and insulate the enclosure to cut down on the wind chill. She gave him an electric water dish and she's looking for a heated dog bed. I guess under the circumstances, that's all she can do without the old man telling her to mind her own business. I just feel so bad for Lady. She certainly doesn't deserve to be treated that way.