I fly frequently and this doesn't sound right to me either. Has she verified that the "special agent" is in fact such and not an extortionist? How did they get her name and address? I have had mace confiscated and they didn't even ask my name. I saw a guy get something taken just last week. They took it and that was that.

She needs to call the FAA...and not just the number on the letter and ask if this is standard. I would also call my congressperson's office and tell them the story.

If this is someone preying on travelers they should be dealt with.

(Do you realize how many smokers carry matches? And if all of them were treated this way????)