Kelly, something just doesn't sound right here.

Not to say this cannot happen, but I certainly have never heard of anything like this before.

Does your Mom work for an insurance company or is she freelance? The insurance company she works for must have a legal department that could help her as well.

I just read that they have JUST banned butane lighters to be carried on flights..............but it didn't mention matches.

I guess I am seriously questioning the source of the letter and its authenticity. It sure sounds extreme.

If all is true, getting a lawyer sounds like the next important step.
I also think I might ask the airline that she traveled. But I don't think your Mom should turn over ANYTHING directly or have her contact them directly. Have her lawyer deal directly with them.

Sorry, I guess I am just suspicious in this day and age.

I hope all turns out alright for her.

Also, if it was such a serious offense, why didn't they do something about it right then, instead of contacting her now?