Jen,

This is Donna under another name. Long story.

What she needs first is to let them smell her hand to get her scent. Baby ferals have a habit of hissing and spitting when someone either comes near them or tries to pick them up. It's an instinct. The one thing she should NOT do is show fear. You know, like jump back startled. This shows the baby that it's scare tactics are working. Gently pet them on the head (hissing or no hissing) to show them you don't mean them any harm. Once they've gained her confidence. Then she needs to grab one of them by the nap of the neck and wrap him/her in a towel with only his head exposed. Then just whisper, kiss, pet, blink the eyes and assure them that they are loved. They'll come around.

Let me know how she makes out.