Sara ~

I just called "Max" (I DID "save" her number!)

After she *laffed* a minute;
she said for you to take a Deep Breath and "play the game THEIR way"...

Call your Gud Buddies at the 1-800-Bad Service number and tell
the person you wish to "File a Complaint"
with the "Zip Code xyz PostMaster".

They are REQUIRED to fill out a Detailed Complaint Form and immediately
E-mail it to your old PostMaster.
All PostMasters are also required to CHECK & READ their "Complaint E-mails"
TWICE a day; then have a certain number of hours to REPLY to them -
with a copy of the reply going to their Supervisor.

You can request a reply via E-mail and/or by Telephone.

She also said there is NO COST to complain that the previously requested
Forwarding isn't being handled.
And THEY fill out the Complaint Form as you speak to them.

Max said they DO take Forwarding Problems *seriously* and that
you should get a reply from Chicago within a day or two.

Max also offered to look on the "Internal PO web site" for
a phone number - but said she doubted that even she could find
one without sending an "Offishul" E-mail!

/s/ Phred