Post Office "Customer Service"??
Don't get me started!!
The LOCAL Office Staff are GREAT!!
Friendly, KNOW what they're doing, and
MORE that willing to Talk on the Phone with Customers.
PROBLEM is the "upstairs beauracrats" who think they're saving
tons of money with that 1-800 Customer "Service"?? Line
AND removing all the Local PO phone numbers from the phone books.
And they WON'T ever "find" the number for the Local PO you want to talk to.
When my Shop was ACROSS the STREET from the PO - I needed to ask a
simple but "Local Issue" question of Max(ine) -
our *CUTE* PostMistress...
Grabed the Ding-Dong Book... Post Office...
DOZENS of Locations (including mine) listed...
ALL with that "dang" 1-800 #!
Called the 1-800 # - TWENTY MINUTES of *whimpering*, *whining*, and
THREATENING to NEVER buy another stamp in my LIFE was to no avail...
"We no longer give out Local numbers -
WE'RE 'your' Customer Service contact point."
I was LIVID!
STOMPED across the street, Phone Book IN HAND...
Max thought I'd gone off the Deep End.
(I thought she was gonna pass out from *Laffin* so hard!)
She had to wipe the tears away to write down the "Local" number.
She then Told me:
"Don't loose it! We may get orders not to give it out!"
Serious Suggestion:
You may not even get the "old" local number from Telephone Information!
Try calling a Chicago Friend to see if they have an OLD phone book.
If that fails;
Then ask them to *Drive Over* to the PO you want to talk to
and *ASK* for the phone number.
And **MAYBE** your NEW Local PO has a "Secret Stash" -
an "Internal Use" listing of PO phone numbers.
GOOD LUCK!! (You'll NEED some "luck"!)
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