Quoted from the article:
In his claim, Espinosa says "...[caused] significant lasting, extreme and severe mental anguish and emotional distress including, but not limited to, terror, humiliation, shame, embarrassment, mortification, chagrin, depression, panic, anxiety, flashbacks, nightmares, loss of sleep..."
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Gee, I had all that last time I tried on a pair of blue jeans at the store - Look out, Levi's! Maybe "501" will be the amount I'll get!!