I agree! I think that was a little rude of them to insinuate that they were in messy shape because of poor care..when it was obvious they have had diarrhea..but then I usually say what I think and if it had been me they would have known I was not happy and would have probably tripped all over themselves to make it right as not to lose a customer!



I have changed groomers after having the same one with mercedes for 6 years......the reason was because when she went to RB they never even called ONE time to see what was going on..why was mercedes not coming in for her usual every 6 week grooming... You would think if a dog has been in your shop EVERY 6 weeks for 6 years, she would be missed and you would get a call or a card! So when I got Gracie I said to heck with them...I will find someone else...I am like that old mother hen..don't mess with me chicks...(dogs, in this case) And now Gracie has an individual who grooms from her home...my point being....if its time for a change with vets...do it..and IMO its time...they were RUDE!