Poor Graham!

That is so frusterating, Leslie. I'm glad you yelled at them. If another accident had happened, they would REALLY REALLY REALLY be in trouble. If nothing else, they'd have a ton of angry Pet Talkers beating down their door! I agree you need to get something in writing from them. That way if they do anything again, you'll have legal grounds to stand on.

I hope Graham has cooled down. Poor boy. The men probably scared him to death. I wonder if he remembered the last time they were there