Sorry that Sophie had two bad experiences at the vet. Two? Yes. The reason that she was so bad having the stitches out was that she remembered being there before.
Ever been around a child that has had a bad doctor visit or had to go to the Emergency Room (Truama Center)? The next doctor visit is going to take a lot of hand-holding and kind hugging.
You can't easily explain things to cats. I have a tough time explaining things to my two. (A long story - so I'll skip it.)
Our vet was so good. He talked to the cat as though he was human. He used the same tone of voice when talking to my wife and me. He showed respect to the cat on the first visit and greeted our cat in the right way.
This vet taught me much of what I know. Unfortunately he gave up private practice in order to go teach at a university.
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