WOW......I feel REALLY bad for you!
Like everyone else said; unfortunately you do work for a smaller company & the owners seem to be the creeps.
I guess all you really can do is write things down.
Can't she also contact the Better Business Bureau & write to them on how the employees are mistreated there?
I don't know if that is a possibility or not.
It just sounds like you enjoy your job other than the fact that the people running the place are total jerks!
Have outside people complained as well like; for the treatment of their animals, etc.
Maybe there is something you can do if that is the case!
It sounds like you made a difference & REALLY have some great ideas on how to improve tasks around there!
Unfortunately, there are A LOT of rude people out there that don't care & don't want to see others get ahead of them!
They're probably just scared & don't want you to "look better" than them!
Honestly, sometimes, no a lot of times....I just wish people would look at themselves & see how ridiculous they look acting like that!
I think they need a taste of their own medicine. Oh wait.....maybe that's why they're so grumpy in the 1st place!
Good luck, I hope you come to some sort of conclusion & are happy with the results!!!!
Tina