During my first xmas at the post office we got these new stuffed postman bears. This lady came in & asked a few questions about the bears & then she asked to buy one.
I opened the box & she asked why are u opening the box? I said well u are collecting bears & I want to make sure there is nothing worng with this bear so he'll be perfect for ur collection.
She said thank you & left.
The next shift I was in, my post office manager called me to the backroom & asked if I remember selling a bear to a lady the other night. I said yep, it was the only bear I sold.
My manager said well she came back & left this note with the store manager.
I thought I had done something wrong again, I thought I must have offended her in someway.
So I read the note, & almost cried. It was the sweetest thank you note I had ever gotten, & well it was also my first thank you note I had ever gotten.
Adair said its very rare to get such a great note from a customer u've never met before. She said I'm sending it to head office, so they can add it to ur PPD file. & she gave me a copy, but I lost it, but all I have to do is call Adair & she'll fax me a copy she kept.
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& I got another one a month ago!!! 2 great notes in my 2 years of work!!
I found some papers on the counter & I knew they were important to people who delt with E-bay & pay-pal. SO I read the note & it had his address on it. So I took an envelope, and mailed all the papers to the guy with a note, telling him when the papers were found & why I'm sending them to him.
He came back after he got the letter (I wasn't there) & he wrote a nice note for me. He said he was very impressed that I cared so much for his papers, & had the heart to mail them & send him a note.
I have a copy of this note & plan to send it to head office myself (my new manager wont do it) & I plan to bring it to my next CPC meeting & share it, because I'm known as the little screwup & everything goes wrong in my post office (its not my fault, my store manager just wont give me any staff & I cannot do managers paper work & serve customers & fix problems at the same time), so I really want to show off, cause they don't get notesmind u they all like me alot, we all get along just great, they just pick on me, I think being the smallest & the baby doesn't help hehehe





mind u they all like me alot, we all get along just great, they just pick on me, I think being the smallest & the baby doesn't help hehehe
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