Different vets have different policies/views on vaccines/boosters. Sooo since the receptionist didn't even know what is included then personally, lol, I wouldn't go there, I'd find a vet who informs his staff of what the client is getting and knows their stuff. Keep in mind, that's just my view on it.

At the clinic I worked for, our yearly exam came with the exam(total exam), fecal check (if wanted by client), heartworm check (every 2 years if on prevention and if client wants), the vaccine booster that had distemper, parvovirus, hepatitis, leptospirosis (if wanted by client except for certain breeds) and parainfluenza. (also called the DHLPP) and if needed the rabies (1yr if first shot and 3 yr if on time). Our head vet trains everyone to be able to answer clients questions if asked and I really liked that, sometimes the client talks more to us than the dr.