Shais Mom - you got it - consistency is the key. I've been taking Tess out really, really often since I got her and it's really paying off. She scratches at the door now - I'm so proud and she gets praise, praise and more praise every time she does it. Even when she doesn't ask to go I take it out and almost immediately she squats, I'm not sure she really even goes sometimes, but she always squats . Probably because she knows that by doing that Mom is going to praise her and kiss her and praise her and kiss her