I am certainly no expert! T & P's mom had to rescue me and I had to follow her insructions closely to get this thing to work but what I did notice is that your movies are AVI. Most everyone can see them if they are saved as WMV"s. Do a search on video's because Debbie did a complete instruction sheet on how to do all of this. She helped us all get it figured out. I hope I was of some help!

I have the same problem with dark video's! I also turn on every light in the house but they still seem dark. Must be our cameras.