My Pug Zeus tries to scratch me up, but LOVES the shampooing part! My goldie Mackenzie Doesn't really care that much. Usually her and my other dog, the tibetan terrier Muffin, go to the groomer's along with Zeus, but usually Zeus has so many skin problems that we have to give him a daily medicated bath! My PONY, on the other hand, hates cold water though that's all he gets LOL. But, like my dogs, he LOVES the shampoo!