Originally posted by RobiLee
Oh, that is disgusting. I was shocked. He is such a gorgeous looking dog. Did you try to give the owners some pointers? I hope they do better in the future.

Robin
We didn't deal directly with the owners.

In the little complex we are in there is a Chiropractor's Office next door and the chiropractor was dog sitting it. He came over with the dog (Samson) yesterday and my boss took one look at it and said we couldn't brush it out and asked if he had contact with the owners. Dr. Clark said he had email contact, so my boss told him to email the owners and let them know that the only thing we could do was shave it. Well they emailed him back saying we could do whatever we had to do, so he brought the dog back to us today.

In normal circumstances with dogs like that we do try and show the owners how to properly brush the dogs and what the right types of brushes are.