Thanks to Catnapper I've figured out how to solve the .mov problems that I had too.

First download this program http://www.videohelp.com/mov2avi.htm

Follow the directions on that website for converting your .mov to .avi Save it as full (uncompressed).

Then open the .avi file in Windows Movie Maker and follow the directions posted from there to convert it to windows media player format.

Let me know if it works for you, it worked for me!