Originally posted by Cookiebaker
My biggest pet peeve EVER, is when I am expecting a call back. My co-worker always answers the phone (that's her job description), but she won't give me the calls that are for me. She either tells the person what I wanted or takes a message for me. Hello? I needed to talk to that person myself. I get so revved up about it!
Gee, that WOULD be irritating. Another thing I hate is when people "cold transfer" someone. Like, instead of saying, hey, kari, i have this guy on the line, etc.....and, then, giving me the chance to say "alright, transfer him over." They'll just tell the person on the line to hold on while they transfer, dial our extension and drop the call on us. And, the bad part is, if you don't catch that they did it, you answer the phone incorrectly (and, usually not professionally) because it doesn't do the beep and whisper like when we get outside calls. It's really irritating. I ALMOST caught someone the other day. ERRR.....