Well, I'm certainly not sticking up for Petland as a whole. But, I will share a bit of positivity. I worked at the one in Lewisville, about ten minutes from Carrollton, where I live now. I do know, that at the time I was there, no one ever told anyone to breed the puppies. They were all told to advocate spaying and neutering, that these were pet dogs, not show or breeding animals. So, I think a lot of it has to do with the manager and/or the employees. I also know that I got my cat from Petland after I stopped working there (actually got fired because I missed too many days), and, he did come from a breeder that has a website about their facilities. But, I also know that they do get a lot, if not all, of their pups, from Hunte Corp, which I was unaware of the nastiness of the puppy mill business at that point. And, I will say this as well. When I worked there, we all had to keep track of how often a puppy was played with in the course of a day. If a puppy had been played with a lot and was sleepy, they would refuse for people to let them play with them. Or if a dog, for whatever reason, hadn't received a lot of attention, they would tell customers looking just to play with a puppy, or the employees or manager would get the pup out and play with them. Granted, they were in cages when not played with, but, no different than a crate. They always had fresh water bottles, and, small pawed dogs either had blankets or small beds. All of the dogs had rubber mats that they layed on. Cleaning up poo and pee was a HUGE deal at that particular store. It never stayed in the cage for more than a minute or so. I remember specifically thinking that you couldn't smell puppy or anything behind the cages when you went back there. They cleaned their ears out daily, clipped their nails when necessary, bathed when necessary, etc. I also know that they were very cautious with who played with the puppies and were very demanding when it came to the puppies safety. I know I sat in the socialization rooms with kids and dogs all the time to make sure they were gentle, and, so, did all the other employees. I can't say the same for all Petlands, because as far as I know, they are privately owned, so, it's up to the owner and manager how things are run. And, I also can no longer speak for the Petland I worked at. I did get Lock (my bengal) from there, and, I would have preferred to get him elsewhere, but, we fell in love. My boyfriend buys rats for his snake there, and, that's the only reason we were in there to begin with, and, the only reason we go in there anymore. Anyway, just my two cents.