I know one thing, I sure wouldn't be calling that woman a lady because she's far from that. I'm sorry you accidentally hurt Nebo. I know that must have hurt you a lot. Don't let that hateful woman ruin this for you. Sounds like she's used to getting her way and she needs to find out it's not that way all the time. And I think the trainer will help you on that, too. At least try one more lesson and if it's not any better, I would see if you could find another class. It's a shame people have to be that way.