The troll at the library yesterday. I had an armful of books, the place is about to shut, and she asked if I had been informed about the fine for a damaged book from a month ago. Noooooo, obviously no one had informed me or I'd have paid the fine or left town, instead of spending the last half hour carefully selecting books

There are a million people jammed up behind me while we inspect said damaged book (looks like Siamese cat teeth so I admit liability) but there's no way on earth I'm paying $24 on the spot if that bunch of losers hasn't sent me a letter or invoice. I'll pay when I cool off, thank you, bye bye.

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And the post office trolls, too. A parcel didn't arrive, so I rang the central number to get the phone number of the local post office. They asked why I wanted it Because my parcel is two weeks late and I want to see if it's being held for some reason. Well, I'm not giving you their number because they're not authorised to tell you if you have a parcel or not. Forget it, I'll burn some petrol and drive over. Thanks, bye bye to you too.