Richard, thank you for the link to when the program is on. I can totally relate to Mike Carr. I once had a passenger that was mentally handicapped and I will never forget him getting up in the middle of the flight and unzipping his pants to go the bathroom in the isle....I ran down the isle and helped him into the bathroom and waited until he was all set and then helped him back to his seat.

I had many an irate passenger in my face due to weather delays, or they had just come off a really bad flight from somewhere else and had missed their connection only to be put on my flight, or their first flight had been cancelled.

I flew on a 36 seat turbo prop (I loved it) and was the only flight attendant on the plane. I will never forget boarding a flight in New York's LaGuardia. A lady got out of the bus and looked at my airplane and threw a temper tantrum out on the tarmak. She refused to get on the plane and refused to get back on the bus to go back to the terminal. I did something that was not supposed to be done. I left the aircraft and went down and spoke to the lady who was terrified to fly on such a small plane. I talked her into getting on the plane, told her she could sit right up front with me and talk to me for most of the flight, and if she did not find the flight to be enjoyable and smooth then I would get her an agent as soon as we landed in Boston and I would make sure that her flight arrangements back to New York were on a bigger plane. This lady enjoyed the flight so much that it totally changed her mind about flying on such a small aircraft and she wrote a letter to my superiors on what wonderful service she had received.

Sometimes going the extra mile works out in the long run and then again other times it does not. Like the time a man told me to take his carry on bag and put it where the sun don't shine.

You know what is really funny, I have been out of the airline field for almost 7 years, and every day I MISS IT.

No matter how rude people could be, or how inconsiderate they were at times, I still miss the people and the job. I can honestly say that was the best job in the world (at least for me it was).