Oh boy does this bring back memories! We got Bella this past February and it was COLD! I remember every morning, first thing, throwing on my bathrobe and then a coat over that and walking around with her in the yard. (I am sure you are not getting a pretty picture! LOL!) I work part-time so she was really only alone for 4-5 hrs. during the day. I did use the crate and it did work. As others have said, if you can get Tess within a few minutes of eating, or if you are lucky enough to see her sniffing BEFORE she squats it helps tremendously. Just simply whisk her up and take her outside and use some sort of word like "go potty" (that's what I used). Then, when there is success, lots and lots of praise. It is a very intense time and you must be on your guard constantly. Thankfully these precious little ones do learn in time. I think if I had it to do over again I would get a summer puppy! LOL! Good luck to you and little Tess!!