I think she means she slaps him.

Max use to get the newspaper alot when he was a puppy. We needed to teach him quickly that people food is a huge no no, cause it'll kill him.

The best thing that ever worked on Max was grabbing his muzzle fermly & forcing his nose to point downwards & then thell him no & what he did wrong. I learned that from watching how wolves told others no, & bitting the muzzle was one o em. & it worked wonders for him.