It sounds to me that possibly the first error might have been made by putting up the wrong chart since the dog arrived a little earlier than scheduled and both dogs were yellow labs. This could have been done by the girls at the front desk and is a human error. Even so, for a procedure such as putting a dog to sleep you would certainly think the vet would verify who his patient was before starting! This absolutely amazes me!

My dogs have never been taken out of the exam room except to be x-rayed. Everything else has been done right in the exam room.

Sandra.....where in New Jersey did you live? I'm just wondering if you were a "neighbor."