oh, my cutie teller!! what a pain- typed in $0000.00 for my deposit-isn't that nice!? She should have spent less time eating the sweet rolls and more time looking at the numbers-she also has these lonnnnngggg nails which she doesn't want to break when she types-so she uses a pencil and slowly does each character!! Hope you get it sorted out-I finally did after 4 visits to the bank!