I've worked in customer service for a long time, and working public holidays is the norm.

In my current role, our customers are based in another state, so we often have to work the holidays that are state or city based only. I've no complaints ... I get 3.5 x my normal pay!!!



I do agree with Karen though - I think it is crass commercialism to have so many stores open on the day! Here in Australia, the only stores open on holidays are supermarkets and corner stores. For some holidays the major department stores and other chain stores are open too.