Aly, I feel your pain!
A few years ago, Gateway (yes the computer company) sent me an update diskette, and the diskette also contained a virus that wiped out EVERyTHING on my computer. It took over a month before the technicians at Gateway were able to even get my computer to recognize a boot-up disk again!
Needless to say, my current computer is a Dell... I will never get a Gateway product again, and I try to spread the word...

[ July 28, 2001: Message edited by: 3-greys-and-a-mutt ]