My cats go outside now for the "nature calls" but In the past when I had kittens they also tried the same thing. If they are brought into the home it's a good idea to keep them in one room of the home, with the kitty litter box, till they get it down right. Running free in the home they could either foget where the box is or kitten can be just like kids, wait till the last minute and then the can't make it to the box in time. Just an idea till they get a little older and get it down.
She does keep the box in one spot right? and show them offen where it is?
Another thought, it can also be the kitty litter she using. Some cats won't go if they don't like the smell or texture. Years ago I had a cat that I had to start off with dirt in the box and then slowly add kitty litter till she got use to it.
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