thats wrong to just charge you for something like that.it annoys me when restaurants do dumb things.once i went to a restaurant that charged us for our plates!
Registered User
thats wrong to just charge you for something like that.it annoys me when restaurants do dumb things.once i went to a restaurant that charged us for our plates!
~Your best friend doesn't have to be human~
Mom to 8
I never thought to call the restuarant. I'll do that today.
I called the bank and I can file a Visa Dispute Form, which I also plan to do.
~Kimmy, Zam, Logan, Raptor, Nimrod, Mei, Jasper, Esme, & Lucy Inara
RIP Kia, Chipper, Morla, & June
We miss you Angus
Yep, that's right, only a mgr can alter the amount after a card is processed & it isn't done in advance (at my work anyway).Originally posted by Cinder & Smoke
Don't *think* it's supposed to work that way...
The "accept" or "reject" decision isn't made "In Advance" - it's made by the CC Company when the card is processed. The Tip amount has to be added on the bill and entered in so that the total (including the tip) is the only dollar amount given to the CC company.
There should be NO Way for an employee to alter the amount after the card is processed and returned to the owner.
I'm glad your calling the restaurant, some waitress....they give us a bad name
Huney, Bon & Simba-missed so very much
Remembering all the Rainbow Bridge Pets
Mom to 8
WOOHOO!
Just got off the phone with the restaurant. I DID write 'On Table' on the reciept and so they are going to credit my account the $5. No offer for a gift certif, but that's okay. The guy was really nice, appologetic and thanked me for bringing it to his attention.
~Kimmy, Zam, Logan, Raptor, Nimrod, Mei, Jasper, Esme, & Lucy Inara
RIP Kia, Chipper, Morla, & June
Registered User
That's good!!!
I'm glad you called them, it sounds as if he was nice about it, and you're account will be credited.
And, just to add to what Phred and Anna mentioned, about altering the credit card amount, at my work, anyone can--as long as you know where the buttons are on the machine!! No managers code needed--I know that's probably not the way that it should be, but it works for us.
Emily, Kito, Abbey, Riley, and Jada
Furry PiLLarz
Originally posted by ramanth
... so they are going to credit my account the $5.
No offer for a gift certif...
The guy was really nice...
Well,
"... so they are going to credit my account the $5..."
Guess that's better than having to argue with the CC folks...
But the failue to offer anything to encourage you to return
("...No offer for a gift certificate...") is a little lame!
You should print out this Thread an send it to him (WITH your return address)
Tell him here's some *Free Publicity* for his
Texas Roadhouse Chain--
only a Thousand families read the story!
You *mite* get something back in the mail!
/s/ Cinder, Smokey & Heidi
R.I.P. ~ Boots, Bowser, Sherman, & Snoopy
Mom to 8
Yeah, I know Mister Phred.
I'm really meek and mousy and hate raising stinks. I was just happy to get the $5 credited with no hassels that I didn't want to go demanding stuff.
~Kimmy, Zam, Logan, Raptor, Nimrod, Mei, Jasper, Esme, & Lucy Inara
RIP Kia, Chipper, Morla, & June
Furry PiLLarz
Hey Kimmy ~Originally posted by ramanth
Yeah, I know Mister Phred.
I'm really meek & hate raising stinks...
... I didn't want to go demanding stuff.
Don't feel bad...
DAD nebber *thinks* fast enuff in real life
ta pull it off either!
/s/ Cinder, Smokey & Heidi
R.I.P. ~ Boots, Bowser, Sherman, & Snoopy
Mom to 8
awwwwww...... well we still love him.
~Kimmy, Zam, Logan, Raptor, Nimrod, Mei, Jasper, Esme, & Lucy Inara
RIP Kia, Chipper, Morla, & June
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