Yep, that's right, only a mgr can alter the amount after a card is processed & it isn't done in advance (at my work anyway).Originally posted by Cinder & Smoke
Don't *think* it's supposed to work that way...
The "accept" or "reject" decision isn't made "In Advance" - it's made by the CC Company when the card is processed. The Tip amount has to be added on the bill and entered in so that the total (including the tip) is the only dollar amount given to the CC company.
There should be NO Way for an employee to alter the amount after the card is processed and returned to the owner.
I'm glad your calling the restaurant, some waitress....they give us a bad name![]()
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