Originally posted by anna_66

Anyway, Mark said it does work because Saturday Max was out and all of a sudden he heard him "YELP", so I guess that means he got shocked.

Whoa!! That pooor dog!! We have looked into an underground fence, and the KEY to it working is TRAINING, TRAINING, TRAINING. The manual said to work with them at LEAST 4 weeks and NEVER allow them by themselves until you are sure that you can trust them. Why did those people even get dog when they don't want to spend time with him to make sure: 1. he doesn't run off (like a leash???) 2. Be on friendly terms with the neighbors (like replanting bushes that the dog has chewed up) and 3. Taking time to TRAIN the poor dog who doesn't understand. I can completely understand your frustration, Anna...your neighbors sound like MORONS.