OUCH! I own a grooming shop and hate to hear of such problems. Valerie should know ASAP that your dog is hurting. It is difficult to find/train good groomers but putting on a bandana wont fix the problem. You should have been notified of the nicks so you could watch them for problems. Clipper nicks can take on several patterns. It can be four or five rows together of what looks like a fork scratching. If a mat has gotten cought in the clipper, it can be just a gouge out of the skin. But, be understanding of Valeries delimma. Dogs do move and groomers do make mistakes. We work with clippers, sissors, nail cutters, and a slew of sharp objects to remove mats etc. Sometimes things just happen. We wouldnt be in the business if we didnt love dogs. Take it from that angle when you speak to her.


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DogMa