If --- -- n-t ch-nge -irecti-n --- --- en- -p where --- -re he--ing.
~ L-- T--

Letters to guess: AB D JK M O Q S UV XYZ

Karen - 3 Ts, 2 Cs, 1 L, 1 P = 7
Felicia's Mom - 5 Ns, 3 Hs = 8
cassiesmom - 2 Gs, 1 F = 3
Asiel - 3 Rs, 4 Is = 11
Randi - 7 Es, 1 W = 15