From a random acts of kindness website:
Little Old Lady
I used to work at a grocery store and this little old lady would always come in to do her shopping. Many of my co-workers did not like helping this old lady out to her car because she would talk for a very long time about her life and my co-workers would lose their patience with her. So I decided to take her out to her car and unload her groceries and in the process of doing so I listened to her conversation. She was basically venting. From that conversation I learned that her two kids lived out of state and her husband was dead. This old lady had no one to talk to which is why she just wanted to talk to someone about her life. After that conversation she went back into the store and told my boss what a good employee I was. That made my day, but I also made her day because I took the time to understand why she always talked so much. Anytime an older person approaches you to talk, don't feel weird about it because they have no one else to talk to. Be kind and engage in a conversation with them; it will make their day.
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