I often hear people complain about their landlords, they can't reach them, ignore requests for help, and needed repairs just don't get done. That never happens with us. No matter what, you're always there for us and immediately come over to check the situation. Many times you call for the necessary help right from here. When the repair person is doing the job, you're always here with them following along. After the job is done, you call or stop by to make sure we're okay. Anytime we run into a money problem beyond our control, you're always willing to work out an agreement about the rent. We know how very fortunate we are to have you as our landlord and can't begin to tell you how very much you're appreciated.