When my endocrinologist retired a few years ago, I was given another doctor in the practice. During check ups, he'd sit at his desk looking at the file and never once looked at me. Questions were not accepted or answered, he discouraged even asking. Things went completely out of control and I ended up in the emergency room. At the hospital they ran a series of tests and found that he had me on the wrong insulin for over a year. My son was furious when he heard this and insisted I find another doctor. Now I'm with an excellent doctor that I found on the American Diabetes Association website. You might want to try that if nothing else works out for you.