Quote Originally Posted by Kirsten View Post

But I don't think that lady at the counter made that remark to make a joke, at least she didn't sound like it. I know I'm looking terrible and ill, but that is because I'm dealing various chronical illnesses and not due to my lifestyle!! The more I'm thinking about it, the more I realize how outrageous her comment was!
If that's the case, then I would certainly report the incident to a higher up at the bank. No person that is dealing with the public should be speaking like that to anyone. I worked in a customer service position for over 25 years, and if I had ever been rude to any of the company's customers, I would have been looking for a new job!!!