Having an aisle of empty shelves is never good, but for a small shop (vs. a PetCo, PetsMart, corporate owned or franchised store) this is a HUGE deal. I'm sorry this happened to you.

I'm sure you have thought of diversifying. Here again, with a small shop it is tough to do; first, you don't have the space and second you get the better deals from the brands by buying bulk and selling alot of their product.

I had a huge screaming match with the manager of our local PetCo a bit over a year ago -- first, I did know it was a PetCo and not a small shop, second, her attitude to having the "Made in China" chicken jerky treats was so cavalier and uninformed I was just tipped over the balance.

Your post is a good reminder to all, the employees are not the ones causing the recalls.