I hate it when people are rude.. I always get so upset that I can't think of anything to day. While working at my parent's hotel, we get all kinds of horrid people. Once, a woman staying in the hotel came to my office for pool towels (there is an RV park there too, and I worked in there). She says, "you know that man over in the other office? He is just so rude, I sure hope that he doesn't have any children because he's just awful." Well, that man is my dad, and all he did was ask her VERY young kids to stay out of the hot tub and ask her not to smoke in her non-smoking room. I would have loved to say something, but I was so angry I just stared. One time a guy came in the hotel office and asked for a bathroom, and we don't have one in the lobby just in the rooms. So my mom was about to explain to him where the public restrooms are, and he's like "You b**ch.. I'll never stay at this place" so my mom said "that's fine, we have lots of other people who would like to stay here" or something like that. Then he called her the same name again, and I said "hey excuse me don't talk to my mom like that she was only trying to help" and he says to me "I can't help it if your mom's a b**ch!" I was SO mad.. His wife even told him to knock it off. And those are only two very mild stories about working there.. I won't work there anymore because the people are so mean.