"- -m -n ----r -- -n-m-- r-ghts -s ---- -s h-m-n r-ghts. Th-t -s th- --- -- - -h--- h-m-n ---ng."

--r-h-m --nc--n

Letters to guess:
A-B E-F-G I-J-K-L O-P-Q U-V-W-X-Y-Z

Score:
Karen: (T x 5 = 5) + (C x 1 = 1) = (M x 5 = 5) = 11
Pinot's Mom: (S x 5 = 5) + (R x 4 = 4) = (N x 7 = 7) = 16
Asiel: (H x 8 = 8) = 8
Felicia's Mom: (G x 3) = 3

Requested but not in the phrase:
D