A perfect description of a very, very imperfect situation! With our policy the deductible (as with most policy) is a family deductible so I would need to keep track of what the insurance has paid for my husband, what has not been paid, what will not be paid, how much I have spent so far this year, divided by two taken to the fifth power and the square root of 3.
I sympathize with the doctors as well. How can they predict their revenue? How do they know if they are being paid correctly?
I cannot imagine how the system could get much more screwed up!
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