One thing they really need to do is monitor the hospitals. I had to go in for an overnight procedure in 1999. I took my medicines with me like they told me to do. Then the stinkers gave me my own medicine and CHARGED ME FOR IT!!! (I had counted my pills and knew exactly how many I had) I called them out about it and they did finally take that charge off the bill. Still they wouldn't take the 10 dollars for a box of tissues I never touched off though.