I sympathize with you on this. It is a nightmare! My daughter just graduated with $60,000.00 in loans to pay back. She knows she has to pay it back herself and will be consolidating her loans soon. My son also graduated several years ago. I am pretty sure his loans are through Wells Fargo.

I wish I could help you more. I am at a loss right now as well. I pretty much have turned it over to her to figure out since she no longer lives with me.