I'm thinking that there's not a lot of education required to be a baggage handler, and there's probably a high turnover rate. But some of them must be compassionate; they can't all be uncaring, surely.

The link for Jack Awareness Day: https://www.facebook.com/event.php?eid=176547675762402

If anyone's in NY, perhaps you can go to JFK for just a little while; if you have friends/family in the area, please let them know about Jack even if they can't attend.