Thanks, guys.

The owners/sellers are holding the mortgage. And the reason the former owners wanted the dishes done in the dishwasher is that the extreme heat sanitizes them.

I know nothing can really be done...but I think the current manager is getting to a breaking point.

And the owners are not dummies. They designed, built and ran the place themselves, and it had a stellar reputation.

*sigh*

Maybe contacting the owners is the way to go. Meanwhile, I'll be praying.