I spent more than an hour on the phone today with my insurance company trying to make heads or tails out of some bill. THEN, I called the providers, and asked what I thought was a logical question, "why haven't I received an itemized bill (or any bill)"? Seems if your insurance pays it, or mostly pays it, you get this statment that takes more thought than I had today, apparently, to figure out.

I remember walking out of my doctor's office, last year, I think, asking for a bill. They couldn't produce one..they don't do the billing there. She had no idea what the bill would be.

I hate billing, from the patient side AND the attorney side.