Zenni problem - Glasses wearers

[Karen]

Okay, so far so good, I have placed an order with goggles4u.com, and we'll see what happens!

[Karen]

Just to keep folks updated, I got two emails from Zenni, and they did refund me the order and the upgrade I had paid for, so that's good.

Still no problems from goggles4u ... so far so good ...

[kokopup]

I received both of the glasses I had ordered today. I am very pleased with the order and am glad I can see again after losing my last pair. I paid about $80 for both pair of Bifocals. The pair I lost cost me about $400 and the new pair I'm wearing around $40. The glasses I just received seems to be superior in quality and definitely a better fit. I was always annoyed with my old glasses because the lower lens was misplaced and they could never get them fitted so I wasn't looking through the transition. My new frames "Memory titanium" are much better than what I had on my previous pair. I am very happy with Zenni.

[Karen]

Yay! Yes, I loved them, but now they just cannot make my prescription, sadly.

[Karen]

I got my glasses today from Goggles4u, and either the glasses are very badly made, or the prescription is off, I have an appointment on April 5th to check my eyes and the glasses themselves. Sad, I was so looking forward to new, correct glasses!

[Karen]

So, an update for this saga. I went to the eye doctor today, and she checked my prescription, and the glasses, and then had me see the optician do some measurements also. It turns out the "bifocal" part started far too high up on the lens, so I called Goggle4u.com. They said to email them, and they would make me replacement glasses, and to give them the new measurements that they took today for Pupillary distance near AND distance, and for the segment height. I will let you know when I get them if they work!

The optician said, "I know you probably saved a bunch of money, but with prescriptions like yours, we see this kind of issue all the time when people order online." But he didn't yell at me, belittle me, or try to convince me to buy a more expensive pair from him, which I respect. He just gave me the measurements, bent the pair I was sent to be as good as he could get them, and sent me on my way.