Zenni problem - Glasses wearers

[catnapper]

My new favorite place is goggles4u.com. My last few pairs have been from there and I like them better

[Edwina's Secretary]

I have five pairs from Zenni - just ordered two pair of sunglasses for my husband and a friend who has tri-focal just called me on Friday THRILLED with the pair she got from Zenni.

So I guess it all depends...

[kokopup]

I ordered two pair of Bifocal a few weeks ago and I checked my order status, it is "processing". I take it from processing that my glasses will be on their way soon. My prescription is very routine though since I barely need correction for my distant vision ( mild astigmatism ) and my reading is also very mild. I'm hoping mine will be here soon. I have never used Zenni until this order so hopefully they still turn out quality glasses.

[Karen]

My new favorite place is goggles4u.com. My last few pairs have been from there and I like them better

I just tried that site, and the pulldown menu doesn't go up to my strength, so I emailed them, and we'll see what they say! Hey, I'm not blind, I promise!

[happylabs]

You order glasses online? I have never done this. I get mine at the eye doc.

[Karen]

You order glasses online? I have never done this. I get mine at the eye doc.

goggles4u rsponded, and they can do the higher prescription, so that's great. Yes, happylabs - when I ordered them years ago from the eye doctors, my glasses cost $400-$600 at least. Online I can get a pair for $50, even less before I needed the bifocals.

[happylabs]

goggles4u rsponded, and they can do the higher prescription, so that's great. Yes, happylabs - when I ordered them years ago from the eye doctors, my glasses cost $400-$600 at least. Online I can get a pair for $50, even less before I needed the bifocals.

Wow! My glasses are progressive with transitional lenses, light weight and all the bells and whistels. Cost me OVER $500.00!!!!! I need to learn more about this online ordering. Does the eye doc just give you the prescription? I don't know if mine would do that.

[Karen]

Wow! My glasses are progressive with transitional lenses, light weight and all the bells and whistels. Cost me OVER $500.00!!!!! I need to learn more about this online ordering. Does the eye doc just give you the prescription? I don't know if mine would do that.

You can ask your doctor for your prescription, they should hand that over no questions asked. The only tricky thing is you need to ask for one more measurement than is usually on a prescriptions, and that's your pupillary distance. It's a simple measurement, and it is fixed - once you know it, it's good for life. Ask them for it, and if they balk, say, "I just need to know, I am thinking of ordering some inexpensive 'back-up' glasses, or sunglasses, online, and just need that." They might not be happy, but they will give it to you.

Yes, I have a very strong prescription, a different astigmatism in each eye, and now need bifocals, so my glasses have always been hundreds of dollars - getting a pair (non-bifocals, before I needed them) for $23 was a delight!

[Karen]

Well, I just spoke to my doctor's office, they confirmed that there should be no reason my glasses could not be made. I called Zenni, intending to cancel my order, but the gentleman who answered the phone said the person who wrote the email was just wrong, I just needed to choose a different lens type, or if I wanted those particular lenses, chose a different frame that was a full frame, instead of a half frame which I am getting. So we changed the lens type, and I'll have my new glasses in a couple weeks. Yay!

[shais_mom]

You order glasses online? I have never done this. I get mine at the eye doc.

check it out - I have 5 pairs from Zenni - all around 3+ years old. Spend less than $60 for ALL of them!

[Karen]

Okay, despite the nice gentleman yesterday, I got ANOTHER email today, saying "try getting single vision glasses ..." and so I called today again. The guy who answered the phone pulled up my order file, listened to me, then said he'd check with a "colleague" (I'm betting supervisor) and came back and said he was sorry for the confusion. The people sending emails were from the lab in China, the phone crew is in California, and Zenni just does not stock the lenses necessary to make a "special needs" prescription like mine. Sigh. I iz speshul.

So, thanks for letting me know about goggles4u, I will try them next! I just want new glasses that work! Is that too much to ask?

[Karen]

Okay, so far so good, I have placed an order with goggles4u.com, and we'll see what happens!

[Karen]

Just to keep folks updated, I got two emails from Zenni, and they did refund me the order and the upgrade I had paid for, so that's good.

Still no problems from goggles4u ... so far so good ...